Customer indicated that the lab manager and medical director did not have the patient test information.Customer indicated that they were informed by lab management and the medical director that an emergency department physician questioned the atlas results on a particular patient.The patient was not admitted at the facility, went home and then was admitted to a different facility.It is not known if any additional testing was performed on this patient, since the patient identity is unknown, and the emergency department physician was unable to answer any questions.As a result, the customer was not able to retrieve any further urine chemistry data, including specific gravity.The customer indicated that they were satisfied with the atlas performance, and there had not been further issues of results being questioned.
|