Model Number 2090 |
Device Problems
Computer Software Problem (1112); Device Emits Odor (1425)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 10/02/2014 |
Event Type
malfunction
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Event Description
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It was reported that when the physician was performing a device follow up, the programmer displayed a black screen with an error code.The physician then smelled smoke from the back of the programmer.Immediately the programmer was turned off and the manufacturer was called.The next day the programmer was checked and everything was working fine.A device was interrogated, no smoke smell from the programmer.After contacting the manufacturer it was recommended that the programmer be replaced and sent to the manufacturer for analysis and servicing.No patient complications have been reported as a result of this event.
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Manufacturer Narrative
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This event occurred outside the us where the same model is distributed.All information provided is included in this report.Patient information is not generally available due to confidentiality concerns.(b)(4).
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Event Description
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It was reported that when the physician was performing a device follow up, the programmer displayed a black screen with an error code.The physician then smelled smoke from the back of the programmer.Immediately the programmer was turned off and the manufacturer was called.The next day the programmer was checked and everything was working fine.A device was interrogated, no smoke smell from the programmer.After contacting the manufacturer it was recommended that the programmer be replaced and sent to the manufacturer for analysis and servicing.The programmer was later returned to the manufacturer.No patient complications have been reported as a result of this event.
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Manufacturer Narrative
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Product event summary: analysis could not confirm the reported event.The device was disassembled and the link electronic module (lem) circuit board, main processing unit and power supply were inspected.No tracks of burning components were found.
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Search Alerts/Recalls
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