Customer reported a treatment was a few minutes into cycle one when a loud crack was heard and a blood leak alarm occurred, with a blood leak visible in the centrifuge.Customer stated the patient was stable.Customer stated the treatment was aborted at that time, the blood in the kit was not returned to the patient and no follow-up fluids were given to the patient.Customer reported the centrifuge drain bag was about one-quarter full of blood.Customer stated the bowl had already been removed from the centrifuge, and no bowl damage was visible.Service order (b)(4) was dispatched.Photos were sent for investigation.
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A review of lot c903 was performed and there were no nonconformances associated with this lot.This lot met release requirements.Trends were reviewed for complaint category, centrifuge bowl leak/break, and no trend was detected.Manufacturer (b)(4)has been initiated to investigate centrifuge bowl leak/breaks.Service order (b)(4) completed: service engineer discovered that blood leak had completely contaminated centrifuge and vacuum pump.Replaced centrifuge and pump after cleaning system.Calibrated bowl optics after replacement.Performed system checkout to confirm operation.No further action required.The assessment is based on information available at the time of the investigation.Evaluation of the photographs is still in progress at the time of this report.A supplemental report will be filed when this evaluation is complete.(b)(4).
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