(b)(4).Method: the mr850 humidifier was not returned for evaluation, nor was the circuit that had reportedly started to melt.Questions were sent to the hospital in an attempt to discover more details about the sequence of events.We specifically asked about the device set-up and asked for a description of activities when the event occurred.We also requested a copy of the service report following the servicing of the device.We did not receive any additional photographs or other evidence of the reported damage.Our analysis is accordingly based on the description of events, the answers provided by the customer and our knowledge of the product.Conclusion: it was reported that the mr850 humidifier alarmed during use, while the humidifier displayed a temperature of 37 degrees celsius.The hospital staff activated the mute button to silence the alarm and restarted the humidifier.The mr850 then displayed a temperature of 41 degrees celsius.We note that 37 degrees celsius to 41 degrees celsius is the normal operating temperature range for the mr850.Based on this information, we were unable to confirm an overheating incident for the mr850 humidifier.More information was sought from the hospital regarding this incident, but the information we were able to obtain was not sufficient for us to determine what could have caused the incident as reported by the hospital.The interaction between the various components, namely the humidifier, the sensing probes, the chamber, the breathing circuit and the patient interface is critical to ensuring safe and efficacious delivery of therapy.If at a later date, we are able to obtain further information we will provide a follow up report.The mr850 has been sold worldwide for fifteen years.The mr850 complies with iso 8185:2007 'respiratory tract humidifiers for medical use - particular requirements for respiratory humidification systems'.This iso standard contains several guidelines relating to the safety and performance of respiratory humidification systems.The standard also specifies certain safety requirements to prevent the risk of thermal injury, including maximum enthalpy limits for humidified gas delivered to patients through respiratory humidification systems.
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