Distributor reported that their customer had a patient with pre-existing head trauma inside of the canopy.The medical staff noticed that the patient was kicking on the window and the zipper opened up.The medical staff immediately removed the patient from the canopy.When the distributor inspected the canopy, they noticed that the zipper pull tab is broken off of the zipper and when the zipper is zipped, the zipper opens back up.Distributor did not know the date of event.No patient incident or injury was reported.
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