Though no medical/surgical intervention was required to preclude a serious injury in this event, there have been previously reported events involving a similar device that resulted in the need for medical/surgical intervention to preclude permanent damage to a body structure or permanent impairment of a body function.Therefore, this event meets the criteria for reportability per 21 cfr part 803.Dentsply was able to verify the complaint for excessive noise but was unable to verify the complaint related to the cap unscrewing.Microscopic retainer.Rubbing marks on the cap end bearing inner race and rotor was also observed as well as dents in the bur tube.The most likely cause of the cap coming unscrewed is instability of the set causing the outer race to become lodged inside the cap.Root cause: cartridge, damaged.
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