Customer reported centrifuge bowl leak/break at wbpv approx 200 ml.Single needle mode procedure.Access: hickman catheter.Platelet count: 32000.Ac: heparin 1000 iu in 500ml saline, ratio 10:1.Pt was in stable condition, new treatment was performed on second machine successfully.Customer ordered service to check and clean the machine.Update (b)(4) 2014: therakos field engineer talked to the operator and operator stated: she was right next to the system when it happened.No noise change or anything like that, just a sudden noise and the alarm.She switched off the system right away.No pt issues.Service order (b)(4) was dispatched.Photos and the smart card data were sent for investigation.
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A review of lot c123 was performed and there were no nonconformances related to this complaint.This lot met release requirements.Trends were reviewed for complaint category, centrifuge bowl leak/break, and no trend was detected.Capa (b)(4) was initiated for further investigation of centrifuge bowl leaks/breaks.Service order (b)(4) completed: service engineer cleaned the machine after centrifuge bowl break.Leak detector and drive tube retainer clips were replaced.Calibrated bowl optics after replacement.Performed system checkout to confirm operation.No further action required.The assessment is based on info available at the time of the investigation.Eval of the photographs and smart card data is still in progress at the time of this report.A supplemental report will be filed when this eval is complete.(b)(4).
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