Model Number MODEL 100 |
Device Problems
Device Displays Incorrect Message (2591); Device Operates Differently Than Expected (2913)
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Patient Problem
No Patient Involvement (2645)
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Event Date 12/03/2014 |
Event Type
malfunction
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Event Description
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Complainant alleged that during a shift check, the autopulse® platform stopped after performing a few compressions and then displayed a user advisory (ua) 17 (max motor on time exceeded during active operation) message, that was unable to be cleared.There was no report of any patient involvement.No further details were provided.
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Manufacturer Narrative
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Product in complaint was returned to zoll on 12/12/2014 for investigation.However, investigation is still in progress.A supplemental report will be filed once investigation has been completed.
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Manufacturer Narrative
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The autopulse platform (s/n (b)(4)) was returned to zoll (b)(4) for analysis.Visual inspection of the returned platform shows that the load plate cover was split/torn.The physical damage found during visual inspection is not related to the reported complaint that the platform displayed a ua17 (max motor on time exceeded during active operation) fault.The damage appears to have been caused by normal wear and tear (autopulse manufactured in 3/2008).A review of the autopulse archive was performed and the archive data shows that no sessions occurred on the reported event date of (b)(6) 2014.Functional testing was performed and the reported complaint of ua17 fault was verified.It was observed that the motor drive train was defective.Based on the investigation, the parts identified for replacement were the motor drive train and the load plate cover.In summary, the reported complaint that the platform displayed a ua17 fault was confirmed during functional testing.The fault was found to be due to the motor drivetrain.The physical damage found during visual inspection is unrelated to the reported complaint.Upon replacement of all parts, the platform was re-evaluated through functional testing and the platform passed all testing criteria.
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Search Alerts/Recalls
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