(b)(6) 2012: customer call from the (b)(6) hosp.I contacted a perfusionist, (b)(6), who reported that she was supporting a patient in the cath lab on chelp.(b)(6) reported that the venous lab values were not displayed on the chelp unit.Instead, dashed lines were displayed in the saturation, hgb and hct fields.She noted that when the probe was attached to the cell, values would flash on the display for a split-second but, would then quickly change to dashes.Blood values from the hosp lab indicated that the patient's blood parameters were within normal physiological levels.(b)(6) conveyed that numerous initializations of the probe did not address the issue.Also, attempts at in-vivo calibration did not resolve the situations.(b)(6) switched the venous probes and cables from another chelp, however, dashed lines continued.I collaborated with colleagues, we reviewed the info and made suggestions to the customer including: holding the probe more snugly onto the cell, checking the integrity of the pin portion of the cell, and cleaning the cell and probe with dry cloth and alcohol.No resolution (b)(6) 2012: notified via email that the patient expired over the weekend and hls disposable was not salvaged.(b)(4).
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