Patient information: information was requested but not provided.Approximate age of device: 7 years and 7 months.The primary console was returned for evaluation and the reported event was confirmed.When the returned unit was switched on, it did not start up and the display remained dark, independent of whether the unit was connected to the mains power supply.The power supply printed circuit board (pcb) was determined to be defective.The defective power supply pcb was replaced with a new one and after the replacement, the primary console operated on ac power as intended.A review of the device history records showed no deviations from manufacturing or qa specification that would affect device function or performance.No further information is available.The manufacturer is closing its file on this event.
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