Siemens initiated an investigation into the reported event.The event was classified as a safety compliant, however, there was no indication of a system malfunction and the event most likely occurred because of a user error.Upon investigation, the fd guard was found to be operating as designed.Several attempts were made to obtain additional information and details from the customer site, however, no further information was received.In the abundance of caution, siemens has made the determination to report this event as an mdr.
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