The end user reported that she fell when the rollator moved as she sat onto the seat.She suffered partial dehiscence of a surgical incision she had on her right foot.The physician left the are of the incision open and covered it with a bandage.The sample was not returned for evaluation.The end user reported that prior to the incident, when she first purchased the device from a local dme company, the brakes did not appear to be working correctly but she continued to use it.The sample was not returned for evaluation.Based on the possibility that the brakes were not adjusted properly.The owner's manual states that the brakes should be checked and adjusted as necessary prior to use.We have not determined that a manufacturing defect was present.
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