Siemens local service engineer was dispatched to the facility.The engineer determined that a table pad caused the footrest not to latch properly.The inspection of the board showed no damages or defects and confirmed that it operates properly.It was brought to the customer's attention that the table pads width and their location on table edge might cause some difficulties with latching the footrest.The customer is aware of this and advised the rest of the staff about proper footrest installation this report was submitted 01/13/2015.
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