Complainant alleged that during a shift check, the autopulse® platform would turn on, however, compressions were unable to be initiated.Complainant also reported that the casing on the side of the autopulse was cracked.There were no reports of any patient involvement.No further details were provided.
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Investigation results for the returned platform as follows: the autopulse platform (s/n (b)(4)) was returned to the manufacturer for analysis.Visual inspection of the returned platform was performed which shows that the top cover, motor cover, encoder cover, battery cover, flexible patient restraint assembly, restraint pin assembly, and the battery compartment were damaged.The physical damages found during visual inspection confirmed the reported complaint that the casing on the side of the autopulse was cracked.However, it is unrelated to the reported complaint of the autopulse being unable to initiate compressions.The damages appear to have been caused by normal wear and tear (autopulse manufactured in 4/2003).A review of the autopulse archive was performed which shows that a ua45 (not at "home" position after power-on/restart) and ua12 (lifeband not present) faults occurred on the reported event date of (b)(6) 2014.Functional testing was performed and the reported complaint that the autopulse will turn on but will not initiate compressions was able to be reproduced.A ua45 fault was observed upon power up.The lifeband straps were not pulled completely out prior to turning the device on.The drive shaft was rotated back to the "home" position to remedy the reported complaint.After rotating the shaft back to "home" position, the platform passed functional testing.Based on the investigation, the parts identified for replacement were the top cover, motor cover, encoder cover, battery cover, flexible patient restraint assembly, restraint pin assembly, and the battery compartment.In summary, the reported complaint of the casing being cracked on the side of the autopulse was confirmed during visual inspection.The fault was found to be due to normal wear and tear.The reported complaint of the autopulse turning on, but being unable to start compressions was also confirmed during functional testing and review of the archive.The fault was found to be due to the drive shaft not being at the "home" position, causing the platform to exhibit a ua45 thus preventing the platform from performing compressions.The drive shaft was rotated back to the "home" position to remedy the reported complaint.The ua12 observed in the archive review is unrelated to the reported complaint.The root cause for ua12 fault could not be determined.Per the autopulse maintenance guide (p/n 11653-001), ua12 is an indication that the lifeband is not properly installed.Upon replacement of all parts, the platform was re-evaluated through functional testing and the platform passed all testing criteria.
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