A programming tablet was returned to the manufacturer due to the user dropping the device and cracking the display screen.Analysis of the tablet was completed.During the analysis, it was identified that the tablet was unable to communicate with a known good generator.The cause for the anomaly is associated with two broken wire connections in the serial cable db9 hood assembly.Once the wires were soldered on to the printed circuit board, no further anomalies associated with the tablet performance were noted during testing using the ac adapter or the main battery with a full charge.
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