A medtronic ent representative reported that, while in an ear, nose & throat (ent) procedure, the site staff was having difficulties transferring an exam over the network.In trouble-shooting, a medtronic representative walked the site through network configuration and their imaging department wanted to use dynamic host configuration protocol (dhcp).Subsequently confirmed the cable was plugged, however, no ip address was showing; confirmed set-up properly in dhcp and requested the site switch ports.Issue resolved, the site transferred exams successfully.The surgeon opted to continue the procedure following a 90 minute delay.The surgeon completed the procedure with the use of the navigation system.There was no impact on patient outcome.
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