Further evaluation of the customer issue included a review of the complaint text, in-house testing, batch record review, a search for similar complaints, and a review of product labeling.Return material was not available.A clinical specificity testing protocol was executed using the reaction tray lot in question with the prism (b)(6) combo assay.Testing met the acceptance criteria and determined the products are meeting expected specificity requirements and are performing acceptably.No issues were identified from the batch record review which would indicate a product deficiency.Tracking and trending did not identify an adverse trend.Labeling was reviewed and found to be adequate.Based on the available information no product deficiency of the prism 6 channel analyzer, list number 6a36, was identified.
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