The facility called in to medivators technical support.During the call, it was discovered that the dsd-201 automated endoscope reprocessor (aer) was set to the wrong program and was not adequately rinsing endoscopes during reprocessing cycles.Improper rinsing could leave residual disinfectant on the endoscope which could lead to patient colitis.The tech service rep corrected the program and explained to the facility why adequate rinsing is necessary and to check they are using the correct program before disinfecting scopes.The facility is conducting an internal investigation to identify scopes to rerun through the aer to ensure they are properly rinsed.Total number of patient procedures performed with improperly rinsed scopes unknown.To date, there are no reports of patient illness of injury.This complaint will continue to be monitored and maintained within the medivators complaint system.
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