A maquet technician investigated the device.Performed full functional and safety tests.Even a simulated bubble test was performed 10 times and the cardiohelp responded correctly each time.Final conclusion is "no fault with the device".The service log files of the device was also retrieved and sent to complaint department for evaluation.O a technical evaluation reported that the rpm pump did not turn/rotate during the time period of 09:07 and 10:48 on (b)(6) 2015, however, no obvious fault could be found for the cardiohelp device itself.O a clinical complaint analysis (received 25.02.2015) was also performed which observed that certain initial set operational functions were not performed during set up on (b)(6) 2015.It was also observed that there were certain interventions made during patient use.However, the final outcome of the analysis concluded that no defect could be determined based on the information provided from the log files.This first follow-up report will also serve as a final report for this complaint.
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