Customer narrative: "customer was installing medium energy collimator on head one, head 2 aligned, head on cart not aligned, customer pushed collimator on halfway, realized collimator not on track, attempted to pull collimator back off, collimator fell on right hand." mfr narrative: the operator of the e.Cam gamma camera nuclear medicine system was in the process of changing the collimators (accessory) prior to use of the e.Cam system.There was a misalignment, which did not allow the proper change of the collimator; however, the customer continued to perform the collimator change resulting in the collimator falling and impacting the right hand of the operator.A misaligned collimator exchange should not be attempted.Following the labeling instructions for collimator change would reduce the potential for injury or damage to the system.In this case, the customer chose to attempt to change the collimator despite the misalignment issue, which resulted in the fall of the collimator and injury.The operator injury consisted of a broken finger and cut that required an undisclosed number of stitches.There was no pt involved in the event and the incident only involved the operator of the device.
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