Initially, it has been requested by the customer to swap out one of the rotoprone bed due to a "communication error".It is unk to what this claimed "communication error" was related or how long it was present.Additionally provided info revealed that the device failed while being in use - when the device was rotated into the prone position.Due to the failure it was not possible to rotate the pt electrically any more.Nevertheless, despite of our best effort, we were unable to define the exact circumstances under which the event occurred.Reference mfr report number: 3009988881-2015-00012.
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