A medtronic representative reported that, while in a cranial procedure, was unable to merge patient exams in framelink.The medtronic representative attempted several times and used pointmerge unsuccessfully.Using coronal and sagittal planes to merge did not resolve the issue.The merge was with a magnetic resonance imaging (mr) taken on-site, to a computed tomography (ct) taken with a non-medtronic portable computed tomography imaging device.Synergy cranial was used to merge, however, results remained the same.The surgeon opted to halt the procedure and re-schedule.There was no incision made and no harm to the patient.
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Patient identifier and weight were not made available from the site.On (b)(4) 2015, a medtronic representative performed a navigation system check-out, all areas passed.System performed as intended.On (b)(4) 2015, a medtronic representative, following-up at the site, reported the re-scheduled surgery was performed on (b)(6) 2015 with new computed tomography (ct) and t1 scans.Surgeon did a 4 point pointmerge to merge the two scans and was satisfied with the outcome.Surgery was completed on (b)(6) 2015.On (b)(6) 2015 software investigation finds the problem was caused because the patient was intubated, which does not follow tbs-170.After re-scanning the patient without intubation the case was successful.Software is functioning as designed.On (b)(6) 2015, medtronic technical services specialist received patient scans, were able to successfully merge t1 and ct exams using a 3 point reference before the automerge.All exams included neck anatomy making the merge without picking the reference points off.Recommendation made regarding proper scan protocol: the exams should not include the neck and to include tip of the nose, soft pallet, back and top of the head.(b)(4).
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