Family member came to front desk and said to come to room right away.When we got to room patient's eyes were closed and there was a white substance on the patient and the walls.The patient said she squeezed her disposable heat pack to activate and it "exploded" in her face.We cleaned her face with water and the charge rn irrigated her eyes with normal saline.The doctor was paged and came to evaluate patient and called poison control.The house supervisor was also notified.Patient reported burning of eyes initially but resolved; patient without any signs of burns when physician examined patient.
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