An investigation of the reported condition was performed on (b)(6) 2015 by (b)(6).One scd 700 was returned for investigation for the reported condition of; the unit had a damaged screen.The unit was returned to a local covidien service center and a service technician found that power cord was cut down to the bare wires.An initial inspection of the power cord found it failed to meet operational specifications due to an external damage, which cut through to the inner wires, exposing them, confirming the reported condition.The root cause of the power cord damage can be attributed to rough handling.Power cords periodically require replacement due to age, usage and user damage.The service manual instructs the user to periodically inspect the power cords resistance to ensure its electrical safety.The power cord was replaced to correct the problem.Product scd 700 was manufactured in 2014.All device history records are reviewed for quality inspections and parameter compliance prior to releasing the product for shipment.A review of the service history records indicates there are no other service histories recorded for this system.This information will be utilized for trending purposes to determine the need for corrective action.
|