Additional manufacturer narrative: the device was returned to edwards for evaluation and the complaint observation of exposed wire was confirmed.A visual examination was performed on the returned device condition as received.A wire protruding from the end of the reinforcing coil near the tip of the cannula was identified.No other obvious damage was noted.Further evaluation was performed and revealed there was a clear void in the cannula material corresponding to the shape of the protruding wire.A propagating tear in the layer of cannula material over the wire was found.The end of the protruding wire appeared to have residual material.The protruding wire was found to be slightly bent with a smooth curve and an interruption point at the end.The length of the protruding wire was found to be approximately 1.8 mm.Manufacturing records were reviewed and no non-conformities were recorded that would have contributed to this event.Neither a product deficiency nor a manufacturing defect was identified.Based on the information received, a root cause could not be determined.The product instructions for use (ifu) was reviewed and no inadequacies were identified with regards to warnings, contraindications, and the directions/conditions for the successful use of the device.The ifu provides the following warnings and precautions: ¿this device is intended for short-term use only (= 6 hours).Do not use if device shows signs of damage (i.E., cuts, kinks, crushed areas), or if package is damaged or open.¿ feedback was provided to the customer addressing the intended duration for usage of the device.This complaint is an isolated event and the trend is in control.No further action was required at this time.Trends will continue to be monitored through the use of edwards quality systems and if action is required, appropriate investigation will be performed.
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Through follow-up with the sales rep, it was noted that when the femoral arterial cannula was received from the customer, approximately 2 millimeters of wire was exposed on the cannula but the wire was not sticking out from the cannula body as observed in edwards¿ product evaluation photos.It was possible device handling during transportation to the (b)(4) warehouse caused or contributed to the protruding wire seen in edwards¿ product evaluation photos.
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