Qn#(b)(4).The device history record (dhr) review was performed on the reported serial number (b)(4) and there were no issues found related to the complaint.A document assessment (b)(4) was conducted and no changes were required.Customer complaint cannot be confirmed due to the fact the product sample is not available to perform a proper investigation and determine the root cause.If the sample becomes available at a later date, this complaint will be updated accordingly.We will continue to monitor and trend similar complaints.
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