A siemens customer service engineer (cse) specialist was dispatched to the customer site.The cse evaluated the instrument and performed a warm water wash through the ion selective electrode path and installed a new chloride electrode from a different lot.The cse ran precision testing, calibration, quality controls and two replicates of five patient samples, all of which were acceptable.The cause of the discordant cl results on two patient samples was related to the chloride electrode malfunction.This instrument is performing according to specifications.No further evaluation of the device is required.
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