The user facility declined to provide information regarding patient notification.The instructions for use for lcb022 states, "follow departmental procedures for investigation of sterility assurance failures." no adverse effects have been reported since the reported event.A steris field service technician inspected the v-pro max sterilizer in which the positive bi subject of the reported event was run and found it to be operating properly; unable to duplicate the reported event.Additionally, the technician reviewed the cycle tapes and the inner and outer cis which evidenced passing results.The dhr of the lot number subject of the reported event was reviewed; no issues were noted.Additionally, retains of the lot were tested, and no issues were noted.The user facility reported hospital personnel were improperly activating bis, specifically tapping them on the countertop.The bi sustained damage from contact with the countertop and resulted in the reported event.The instructions for use states, "shake activated scbi vial using a back and forth motion for 10 seconds to allow the media to make effective contact with the indicator organism." steris has conducted in-service training with the user facility since the reported event.
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