Result: the 5max ace was fractured in the proximal shaft under the strain relief, approximately 1.0 cm from the hub, and kinked in the proximal shaft approximately 6.0 cm from the hub.Conclusion: the complaint has been evaluated.The complaint indicated there was a leak in the proximal shaft of the 5max ace.Evaluation of the returned device revealed a fracture and a kink in the proximal shaft.This type of damage typically occurs when the device is improperly handled during removal from packaging.If the catheter is removed from the packaging hoop at an angle, the shaft may fracture due to excess force and bending.These devices are 100% visually inspected for damage during process inspection.The manufacturing records for this lot were reviewed and did not reveal any outstanding discrepancies, design, or quality concerns.
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