When asked the facility declined to provide spacelabs the patient retrospective database, access the hospital server, a copy of encrypted device data, or a copy of any printed documentation of the event episode for analysis.Therefore, our investigation focused on verifying the performance of the bedside and central monitors.While on site the spacelabs field service engineer confirmed that there had been a high priority alarm notification for the reported event at both monitors.Additionally, at the time of the event the facility biomed confirmed that the central monitor configuration setting for high priority alarm tone was set for five seconds intervals instead of the default value of zero for a continuous alarm tone.There was no malfunction.The involved devices performed to specifications and user selected settings.This supplemental report is considered final and the issue closed.
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