Model Number 57XXX/9207010 |
Device Problems
Crack (1135); Protective Measures Problem (3015)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 03/24/2015 |
Event Type
malfunction
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Event Description
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On (b)(6) 2015, the customer reported to medela customer svc that the transformer housing for pump in style advanced breast pump was cracked.The customer received a f/u call from the medela complaint handling unit.The customer informed the complaint coordinator that the transformer housing had been breached and was able to identify the inner electronic wiring.This is a safety risk.
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Manufacturer Narrative
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The customer was referred back to medela customer svc to obtain a replacement transformer.The product involved in the complaint was not returned for eval/investigation at this time.Therefore, no conclusions can be made as to the cause of the event.The cause of the breach in the rev n transformer has not been determined at this time.It is currently being investigated under (b)(4).
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Search Alerts/Recalls
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