Tech service troubleshot with biomed and advised customer to unplug handswitch then reboot system.When this was done, system worked properly.Customer then plugged in the handswitch and system still worked as intended.Customer said they would throughly test equipment and would call back if they had any issues.Customer did not call back.Product monitoring follow up; customer reported that after the reboot, that all functions returned and there had been no problems since that time.Facility biomed evaluated and repaired.
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