The user facility stated they obtained three positive verify scbi results following processing in 3rd party sterilizers.At the time of the event, the facility was performing a test trial of the steris verify v24 scbi, and as such, ran the scbi alongside another brand of 3rd party bis.The facility stated in three instances, the verify scbi evidenced positive results; however the 3rd party bi evidenced negative, passing results.In all instances, the sterilizer cycle printouts confirmed passing results; no cycle alarms or aborts were noted by facility staff.The facility did not recall or reprocess instruments subject of the positive verify scbi as the equipment was operating according to specification and the 3rd party bi evidenced passing results.The dhr of the lot number subject of the reported event was reviewed; no issues were noted.Additionally, retains of the lot were tested, and no issues were noted.The steris account manager for the facility stated the customer was not using the activator to crush the bis, which could have resulted in the positive bi results.The instructions for use state, "to seal and activate, place scbi into the specially designed cavity of the verify self-contained biological indicator hp activator handle." steris offered the facility in-service training on the proper handling of the scbi, however the facility declined.In addition, verify scbi instructions for use state, "the scbi is positive for growth if it demonstrates turbidity and/or a color change from orange to yellow.Conditions for sterilization were not achieved.Follow departmental procedures for reporting sterilization failures." the facility stated they have a procedure in place for notifying patients when a positive bi occurs, however, did not inform patients in this case as they ran the bis along with sterrad bis and cis which passed with no issues.Steris is submitting this mdr as the facility did not follow the verify scbi instructions for use and did not reprocess instruments after receiving positive bi results.
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