It was reported that during use on a cardiac arrest patient, the autopulse platform continued to stop and reset.The customer reported that no error codes were observed on the lcd display.Information regarding patient outcome was not provided, however no adverse patient sequelae was reported.The customer also reported that the wire restraints need to be replaced.No further details were obtained.
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The autopulse platform (s/n (b)(4)) was returned to the manufacturer for evaluation.Visual inspection was performed and no damages were observed.The platform was functionally tested and the reported complaint could not be duplicated.Unrelated to the reported complaint of the platform stopping and resetting, inspection of the device identified that the load cell amp cabling needed to be replaced.A review of the archive was performed no user advisories were observed on the reported event date.During the process of downloading the archive however, a device self-reset was observed thus duplicating and confirming the reported complaint.A probable cause for the device re-set was determined to be that the processor pca assembly was defective.Based on the investigation, the parts identified for replacement were the load cell amp cabling and the processor pca assembly.In summary, the reported complaint was duplicated and confirmed during the process of downloading the archive data for review and is attributed to the processor pca assembly being defective.Following service, including replacement of the processor pca assembly and load cell amp cabling, the device passed all testing criteria.
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