Model Number 404007 |
Device Problems
Mechanical Problem (1384); Device Operates Differently Than Expected (2913)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 04/13/2015 |
Event Type
malfunction
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Event Description
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Customer reports via phone that during a urology stent placement procedure, on a male patient (age unknown), the system table movements failed.Staff manually moved the patient around on the table for physician to obtain proper images.Procedure was completed, and customer reports the patient is fine.No reported injury.
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Manufacturer Narrative
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Pending investigation.Upon receipt of investigation, a medwatch 3500a supplemental report will be submitted.
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Manufacturer Narrative
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Tech service spoke with customer who reported no table movement and discussed with the caller some troubleshooting steps.Biomed called back saying they had replaced the table's cpu board and were getting a 'check sum error'.Tech service explained this was because the current configuration was blank and explained to biomed how he could reconfigure their parameters, or he could have a fse come on site to assist.Biomed said he would call as needed.On a follow up phone call, the customer reported that the system had been repaired.They did not have any other details about the repair, but the system was fully functional.Device not returned to manufacturer.
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Search Alerts/Recalls
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