To ensure compliance to 21 cfr 803.50 a retrospective review of this file was conducted to determine if good faith efforts were made to obtain the required information and/or an explanation of why any required information was not provided.This file was missing patient details.Email sent to international representative regarding patient information missing from the file.Multiple follow up attempts were made with the international representative to obtain any information pertaining to the patient details that were not previously obtained during the initial investigation.The hospital was not willing to provide any details in regards to the missing information.The information provided by bard represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bard.
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