It was reported that the representative was in a revision case and the first time impedances were read, he saw ??? on c,1 and c,2.Caller was recommended re-running them at 2 volts and 360 pw (pulse width) and he did and the impedances were then normal.They were using the same battery from 2010.Caller states under the battery life it said okay, 109! and *new neurostimulator.Technical services explained that occurs after a por (power on reset) and spoke about changing out the ins (stimulator).Additional information received reports the reason for lead revision was because healthcare provider and the patient decide it was right thing to do.Healthcare provider noticed some impedance issues with his clinician programmer asked that the representative confirm the impedance and the representative did on monday (b)(6).The patient was not getting the therapeutic results that she had in the past.They also noticed that the ipg (stimulator) needed to be replaced and confirmed with technical services.The representative was notified that the patient would be scheduled for a lead revision and possible ipg replacement on monday (b)(6).I was not told of any date of a problem.It was later reported that the patient was doing fine now.
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Concomitant products: product id: 3037, serial# (b)(4), product type: programmer, patient.Product id: 3093-28, lot# j0424905v, implanted: (b)(6) 2004, explanted: (b)(6) 2015, product type: lead.Product id: 3095-10, serial# (b)(4), implanted: (b)(6) 2004, explanted: (b)(6) 2010, product type: extension.Product id: 3093-28, lot# j0424905v, implanted: (b)(6) 2004, explanted: (b)(6) 2015, product type: lead.(b)(4).
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