During a hysteroscopic polypectomy procedure the truclear incisor plus blade 2.9 would not lock.The sales rep was present during this incident.When dr.Inserted the blade into the patient's cavity, the window lock would not function.The inner lumen of the blade kept skipping.The dr.Tried re-snapping and unplugging and rotating the blade manually.Finally, he was able to get it to window lock and they finished the case with this "suspect" blade.No product returning for evaluation.
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No product returned for evaluation.Method: no product returned for evaluation.Conclusion: other, no product returned for evaluation.During a hysteroscopic polypectomy procedure the truclear incisor plus blade 2.9 would not lock.The sales rep was present during this incident.When dr.Inserted the blade into the patient's cavity, the window lock would not function.The inner lumen of the blade kept skipping.The dr.Tried re-snapping and unplugging and rotating the blade manually.Finally, he was able to get it to window lock and they finished the case with this "suspect" blade.No product returning for evaluation.If the product is received in the future the complaint can be reopened and evaluated.Smith and nephew will continue to monitor for trends of the reported complaint condition for further occurrences.Root cause could not be determined with any confidence.
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