This event occurred outside the us where the same model is distributed.All information provided is included in this report.Patient information is not generally available due to confidentiality concerns.Product event summary: analysis confirmed the reported event of a burning smell from the power supply, which was found to be dead, and the programmer would not power on.The power supply was out of electrical specification.The keyboard was also noted to be pulling apart at the right hinge pin, so it was replaced.(b)(4).
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