Lumenis investigated the reported events contacting the user facility to obtain patient information, treatment settings and patient photographs.Despite reasonable attempts, the facility did not provide treatment settings or patient information.Lumenis is unable to determine the severity of the patients' sequela absent relevant treatment information; therefore lumenis is submitting this medwatch report.An examination of the subject device by a lumenis technical engineer concluded the device operated to manufacturer's specifications.The engineer found the output fluence of the treatment head to be within specifications but at the high end of acceptable output.The engineer completed preventive maintenance service on the subject device concluding the system met all manufacturer specifications.
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