Information received from (b)(4).Report states client's son called and alleged inaccurate inratio readings.The last inratio inr was 2.6 on an unspecified date in 2015.No alternate testing values were reported.Patient's therapeutic range 2-3.Med watch report states patient was taken to the hospital on an unspecified date in 2014 for hard time breathing, nausea, and bleeding from mouth, nose and arms.Her inr was monitored constantly, oxygen therapy was given, and stents put in place in an unspecified location.No reported treatment for "bleeding from mouth, nose and arms".While the customer reported a variance between the inratio inr result and the lab inr result, no specified values were reported.Numerous attempt were made to contact the customer for additional information.All attempts were unsuccessful.There is no information available to suggest a malfunction or that the device caused or contributed to the reported event.The patient's coagulation status was unknown at the time of the event; however, the customer did report that the inratio inr results were always within the therapeutic range.Based on the inability to rule out the possibility that the device may have caused or contributed to the bleeding event, this event is conservatively reported as a serious injury based on bleeding being potentially related to the patient's coagulation status; however, a device deficiency cannot be substantiated.
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