(331/4309) the performed investigation concluded that the complaint product might have been exposed to inadequate storage conditions.It is indeed anticipated that, when exposed to a high temperature, some of the glycerol present in the collagen coating can migrate out of the graft and get absorbed by the tyvek lids and carton box.As no storage conditions record is available at the taiwanese distributor warehouse, all products having been stored at this location are considered as potentially affected.In addition, it is deemed that the condition of the stained products is not impacting their performances, beyond the cosmetic aspect, at baseline.However, no information is available regarding the stability of products having been exposed to such storage conditions.Therefore, as a measure of precaution, intervascular has decided to withdraw from the market all unused products potentially affected, all located in taiwan.Additional narrative and corrected data: this mdr is one of a series of four resubmissions.Indeed, following the fda's email dated june 24th, 2020 informing us on an issue about the initial mdr #16402201-2016-00008 which was not received, and the confirmation of an error of submission environment on july 6th, 2020, an internal non-conformity report was initiated on july 6th, 2020 in order to investigate the root cause of the issue and take appropriate corrective actions.In this context, the mdr # 16402201-2016-00008 was resent on july 10th, 2020 and three additional mdr's were identified as affected by the same discrepancy (original submission in the test environment instead of the production environment): initial mdr # 1640201-2016-00007.Supplemental report 1 for mdr # 16402201-2016-00004.Supplemental report 2 for mdr # 16402201-2015-00024.It is why we are resubmitting today the present report with the original data.Please note that some original data have been corrected in this resubmission: contact information in g 1-2 (update).Conclusion code in h6 and h10 (use of code 4309 instead of 21 which seems more in coherency today with the investigation conclusion).And h10 was supplemented to add details concerning the resubmission.We apologize for this issue.
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