Catalog Number 800-7204 |
Device Problem
Packaging Problem (3007)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 06/08/2015 |
Event Type
malfunction
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Event Description
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The customer stated they found loose pads in the strip provider module (spm).The lot number the customer was using is p/n: 800-7204 lot#: 7204079a, expiration: 12/12/2015.There were no erroneous patient results generated or reported out of the lab.
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Manufacturer Narrative
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Customer technical support (cts) sent the customer a replacement lot of strips.Under corrective and preventive action program this issue is being investigated and actions are being implemented.Upon analyzing the key processes, enhancement actions pertaining to manufacturing/supply chain process parameters and qc test methods are being initiated and implemented.(b)(4).
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Manufacturer Narrative
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Additional information was received by the complaint originator that indicated the date of customer contact and event day both occurred on (b)(6) 2015.
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Search Alerts/Recalls
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