Consumer states the bed rail moves down so when she holds the rail to get out of bed it drops and this has caused her to fall on the floor several times.Consumer states during the falls she has hit her head on the fan by her bed, hit her head on the floor which is cement with carpet on it and could not remember the other injuries.Consumer states she did get medical attention for these injuries by going to the doctor.Consumer affairs called dealer who alleged she has fallen 4-6 times but does not have dates or times.No broken bones.Bruising and soreness alleged.The owner's manual of like product states that the bed rail is not an assist rail for getting into or out of bed.
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