Caller (customer's grandson/caregiver) reported the firing mechanism on the adc lancing device was defective and he was therefore unable to check the customer's blood glucose.Caller further reported that around (b)(6) 2015 or (b)(6) 2015, the customer experienced symptoms described as "not very active, depressed, tired".Customer was transported to a local hospital where she was diagnosed with hyperglycemia and treated with an insulin injection.There was no report of death or permanent impairment associated with this event.
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