Evaluation summary: the sample was not returned form sterilization yet, therefore, the condition of the product was not verified and visual inspection was not performed.The device history record (dhr) for the batch was reviewed.No abnormalities were found during the dhr review and the product was released according to approved release criteria.Because the sample was not inspected yet, the root cause cannot be determined.The root cause will be reassessed upon completing the investigation.There have been no other complaints reported in the lot number.Additional information has been requested.The manufacturer internal reference number is: (b)(4).
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Evaluation summary: during inner illumination the devices' lumen was found to be blocked.After cleaning the device, the lumen remained blocked.After slicing the device lumen, openings were seen on both sides of the restriction unit and no welding penetration were found.Therefore, there is no indication of manufacturing related factors that could cause the blockage.No abnormalities were found during the batch review and the product was released according to approved release criteria.During production, 100% final inspection is being performed on the entire batch, including inner illumination.If such a defect had been noticed during the inspection, the product would have been rejected immediately.Having said that, one may conclude, that the blockage was formed after the product had left the manufacturing plant.The root cause is cannot be conclusively determined since the blockage could have been caused by many different reasons during and after the clinical procedure.The blockage does not seem to be product related since the restriction unit was seen to be centered and after cleaning the device no light obstructions were seen.Therefore, there is no evidence for an inherent defect that might have caused the event, and the root cause cannot be conclusively determined.The manufacturer internal reference number is: (b)(4).
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