The device was not returned for an evaluation and a serial number was not provided.However, the customer was able to provide screenshots of the erroneous and the intended orders, which verified the differences between the two orders.Based on the customer report, the cause of this event was determined to be user error.The customer facility will provide retraining to their staff.The abacus user guide instructs: label changes must be tested and reviewed by a responsible clinician prior to use.Should additional, relevant information become available, a supplemental report will be submitted.(b)(4).
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