A customer in (b)(6) reported their thinprep 5000 processor autoloader printed a different id code number onto a slide than what was on the sample vial.The customer operated the thinprep 5000 processor autoloader again with the same vial and the id was correctly printed onto the slide.The customer reported that this was the first time they had seen this issue.The customer investigated several times in their laboratory and found the vial was correctly printed on the slide.The reported issue has not been confirmed by either the customer, or by hologic (b)(4).This is considered a reportable event since the thinprep 5000 processor may not have performed as intended and this could potentially lead to a misdiagnosis or delay in diagnosis.
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