Model Number ACUITY |
Device Problems
Connection Problem (2900); Device Operates Differently Than Expected (2913); Device Operational Issue (2914)
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Patient Problems
No Known Impact Or Consequence To Patient (2692); No Information (3190)
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Event Date 07/27/2015 |
Event Type
malfunction
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Manufacturer Narrative
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Our evaluation of this incident is not yet complete.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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Welch allyn's (b)(4) distributor (b)(4) reported that their customer, (b)(6) experienced wireless dropout on acuity central station.The clinical staff noticed that the system was not connected to the network at the moment they wanted to connect a patient to a bedside monitor.There were no patients connected at the time the issue occurred.The customer did not provide any patient information.
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Manufacturer Narrative
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Welch allyn technical support was not able to confirm the customer complaint of a dropout on the acuity central station.The customer did not return the aruba controller for evaluation.Likely potential causes of a controller failure may be due to firmware issue, loose connection, malfunction of internal/external power supply.No further investigation will be conducted.
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Search Alerts/Recalls
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