A physician questioned results for 1 patient sample tested for thyrotropin (tsh), free thyroxine (ft4) and free triiodothyronine (ft3).The sample was submitted for investigation.Of the data provided, erroneous tsh results were identified between the customer's e602 analyzer, a centaur analyzer and an e 170 analyzer used at the investigation site.All results from the investigation will be reported to the customer.Erroneous results were reported outside of the laboratory.Refer to the attached data for patient results.No adverse event was reported.The e 170 analyzer serial number was (b)(4).The tsh reagent lot number used at the investigation site was 184851 with an expiration date of 11/30/2015.The serial number for the customer's e602 analyzer is not known.A specific root cause could not be identified.Based on the available data, a general reagent issue can most likely be excluded.When comparing values from different types of analyzers, variances can be expected.For thyroid parameters, age, gender and other patient characteristics should be considered when comparing values.
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